Privacy Policy
Learn how we collect, use, and protect your personal information. Your privacy and data security are our top priorities.
Last Updated: September 20, 2025
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Introduction
Welcome to GamerLootbox ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gamerlootbox.com and use our social casino gaming services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our practices regarding data collection, use, and protection.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account information (username, email address, password)
- Profile information (display name, avatar)
- Communication preferences
- Age verification information (to ensure compliance with 18+ requirements)
Usage Information
We automatically collect certain information about your device and usage patterns:
- Game play statistics and preferences
- Device information (browser type, operating system)
- IP address and location data
- Website navigation patterns and session duration
Virtual Currency Information
We track virtual coin balances, transactions, and game rewards. Important: All virtual currency has no real monetary value and cannot be exchanged for real money or prizes.
How We Use Your Information
We use the collected information for various purposes:
- Service Provision: To provide, maintain, and improve our gaming services
- Account Management: To create and manage your user account
- Communication: To send you updates, notifications, and support messages
- Safety & Security: To detect fraud, abuse, and ensure platform security
- Legal Compliance: To comply with applicable laws and regulations
- Platform Improvement: To analyze usage patterns and improve user experience
- Age Verification: To ensure all users meet the 18+ requirement
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may employ third-party companies to facilitate our services, provide analytics, or assist with security. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption for data transmission
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Data backup and recovery procedures
- Employee training on data protection best practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
These cookies are necessary for the basic functionality of our website, including user authentication and security features.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website, helping us improve user experience and platform performance.
Preference Cookies
These cookies remember your preferences and settings, such as language selection and game preferences.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law:
- Account information: Retained while your account is active and for up to 2 years after account closure
- Usage data: Retained for up to 3 years for analytics and improvement purposes
- Communication records: Retained for up to 5 years for support and legal purposes
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Children's Privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days.